Payment Policy

This Payment Policy applies to all purchases made on the Noravelia website.

1）Company Information

Company Name: Noravelia
Customer Support Email: support@noravelia.com

2）Accepted Payment Methods

Noravelia accepts the following payment methods for all eligible purchases made on our website:

Credit and debit cards issued by Visa, Mastercard, American Express, and Discover, as well as other payment methods that may be displayed at checkout at the time of purchase.

All payments are processed in United States Dollars (USD).

3）Payment Authorization

By placing an order, the customer authorizes Noravelia to charge the total order amount, including product price, applicable shipping fees, and any required taxes, to the selected payment method.
Orders will not be processed or shipped until payment has been successfully authorized and confirmed.

4）Pricing and Charges

All prices displayed on the website are listed in USD.
Applicable shipping fees are calculated and displayed at checkout before the customer completes the purchase.
Noravelia does not charge any hidden fees beyond the amounts shown at checkout.

5）Payment Security

Noravelia uses industry-standard security measures to protect payment information during transmission and processing.
Sensitive payment details are handled directly by secure third-party payment processors and are not stored on Noravelia’s servers.

6）Failed or Declined Payments

If a payment is declined or fails authorization, the order will not be completed.
Customers are responsible for resolving payment issues with their payment provider before attempting to place a new order.

7）Taxes

Sales tax may be applied to orders where required by law and will be calculated automatically at checkout.
The tax amount, if applicable, will be clearly displayed before payment is completed.

8）Refunds and Chargebacks

Refunds are processed in accordance with Noravelia’s Return & Exchange Policy and will be issued to the original payment method used for the purchase.
Unauthorized chargebacks or payment disputes initiated without contacting Noravelia first may result in order restrictions or account review.

9）Payment Disputes

If a customer believes a charge is incorrect or unauthorized, they must contact Noravelia at support@noravelia.com before initiating a dispute with their payment provider.
We will review and respond to all payment-related inquiries within 1 business day.