Privacy Policy

This Privacy Policy describes how Noravelia collects, uses, and protects personal information obtained through our website.

By accessing or using this website, you agree to the practices described in this Privacy Policy.

1）Company Information

Company Name: Noravelia
Customer Support Email: support@noravelia.com

2）Information We Collect

Noravelia collects personal information that customers voluntarily provide when using the website, including but not limited to name, email address, shipping address, billing address, phone number, and payment-related information required to complete a purchase.

We may also automatically collect limited technical information such as IP address, browser type, device information, and website usage data for security and performance purposes.

3）How We Use Your Information

Personal information is used strictly for order processing, payment authorization, shipping fulfillment, customer support, and order-related communication.
Collected information may also be used to improve website functionality, prevent fraud, and comply with legal obligations.

Noravelia does not sell, rent, or trade customer personal information to third parties.

4）Payment Information

Payment details are processed securely by third-party payment processors.
Noravelia does not store full credit card numbers or sensitive payment credentials on its servers.

5）Cookies and Tracking Technologies

Noravelia uses cookies and similar technologies to ensure website functionality, analyze traffic, and improve user experience.
Customers may disable cookies through their browser settings; however, some website features may not function properly as a result.

6）Information Sharing

Personal information may be shared only with service providers involved in order fulfillment, payment processing, website hosting, and logistics services, strictly to the extent necessary to perform these functions.
Information may also be disclosed when required to comply with applicable laws or lawful government requests.

7）Data Security

Noravelia implements reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
No method of data transmission or storage can be guaranteed to be completely secure.

8）Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9）Your Rights

Customers may request access to, correction of, or deletion of their personal information by contacting Noravelia at support@noravelia.com.
Requests will be reviewed and processed in accordance with applicable data protection laws.

10）Children’s Privacy

Noravelia does not knowingly collect or solicit personal information from individuals under the age of 13.
If such information is identified, it will be deleted promptly.